Privacy Information

Collection of Private Information

When you use the services of the Reykjavík City Library, either online or on-site, the library may collect your private information. Here is how this information is handled.

The website borgarbokasafn.is uses cookies in order to collect information on which of the website's pages you visit, which browser you use etc. This is subject to your consent. See more under "Cookies" below.

When you visit one of the Reykjavík City Libraries you may be recorded by security cameras, which are used in accordance with laws governing security recordings in public spaces. You may also be photographed incidentally when attending an event at the library, where pictures are routinely taken and in some cases video.

We will always notify you when we collect your private information, but in some cases this is necessary in order for you to use the library's services, online and on-site. In the cases where certain information is needed in order for a service to be performed, these services may be unavailable to you if you do not consent.

If you give us the private information of another person, we urge you to seek their consent beforehand.

The Reykjavík City Library follows the Reykjavík Privacy Policy.

Processing of Private Information

Mailing Lists

If you sign up for any of the library's mailing lists, your name and email address is recorded. This information is not used to any other purpose, but may be shared with a third party service in order for the mail to be sent.

User Surveys

If you participate in a user survey conducted by the library, some private information such as your name, age etc., may be collected. This information is only used during the collection and analysis of the particular user survey.

Library Cards

If you sign up for a library card, the library requires certain private information in order to register you as a user. The library shares this information with the Consortium of Icelandic Libraries (Landskerfi bókasafna), a publicly owned company which runs a central, web-based library system for most of the libraries in Iceland. The purpose of this is to be able to send manage your current and past loans, your reservations etc., and to notify you of ready reservations, return dates and so on. The Consortium is defined as a processor of private information in this respect.

Online Communication

When you contact the library via an online contact form, the library requires some private information in order to be able to respond to your query. Among this information will be your name and email. This information may need to be shared with different members of the library's staff in order to respond to your query, but will not be shared with any third party.

Security Cameras

When you visit any of the Reykjavík City Libraries, your private information is collected in the form of security camera recordings. The collection and management of this information is according to laws governing security recordings in public places.

Photos and Video

We sometimes take photos or video during an event hosted by the library, and if you attend such an event you may be photographed. Our staff is instructed to be respectful and act in accordance with laws governing privacy and the handling of private information.

Cookies

The website borgarbokasafn.is uses cookies for analytics and user experience purposes. Users can decline the use of non-essential cookies. Essential cookies are used to maintain proper function of the website. Non-essential cookies are for example used to log a user's visits, time spent on site etc. The Reykjavík City Library stores this information safely. Users can manage the settings of their browsers to limit the use of cookies, see more at www.aboutcookies.org.

Your Consent

You may withdraw your consent for the use of your private information at any time. Please see contact info below.

If you withdraw your consent we will cease to collect and use your private information, unless we are authorised and/or required not to do so for example by law.

The withdrawal of consent does not affect the library's right to gather and process your private information up to the point of withdrawal.

If you withdraw your consent you may not be able to use some of the services provided by the Reykjavík City Library.

Safety

We have made appropriate precautions in order to guarantee the safety of your private information. We cannot give a 100% guarantee for the safety of any information sent via the internet. There is always the risk of a third party intercepting data sent or stored online. Private information is erased or rendered unusable when they are no longer being used.

We may need to make changes to our policies regarding the collection, storage and use of private information, and we reserve that right. If and when a substantive change is made to these policies, it will be announced on the library's website.

Your Rights

You have the right to information regarding your private information stored and used by the library, with certain exceptions detailed in law.

You have the right to protest further collection and processing of your private information, to demand that your information be corrected, or that the library restricts the process or use of your private information. If requested, the library will erase your private information, except where this would break the laws governing our operations or make us unable to respond to your query. If you wish to exercise your right, please contact us, see information below.

If you contact us regarding your private information we ask that you provide adequate information for us to process your query, for example your name and email address. We will respond to your query as soon as possible and no later than one month after your query is sent.

If you are unhappy with the way in which we collect or process your private information we encourage you to contact us.

Outbound Links

The library's website includes links to other websites. The Reykjavík City Library is not responsible for how these websites collect or process private information. When visiting other websites we encourage you to familiarize yourself with their policies regarding private information.

Changes to Our Privacy Policy

We reserve the right to make changes to this policy due to changes in law, technological changes or new opportunities to improve the library's website.

Contact Us

If you wish to update, correct or erase your private information stored by the Reykjavík City Library; or if you have questions regarding this Privacy Policy, please contact us at:

Reykjavík City Library
15 Tryggvagata, 101 Reykjavík
Iceland
Tel: +354 411 6100
Email: info@borgarbokasafn.is